Refund policy

We want you to love your purchase from Aussies Aura!

Change of Mind

• We offer exchanges or store credit within 30 days of delivery for unused items in original packaging.

• Return shipping costs are the customer’s responsibility.

Faulty or Incorrect Items

• If your item is faulty, damaged, or not as described, please contact us within 7 days of receiving it for a free replacement or full refund.

• We may request photos of the issue for verification.

Non-Returnable Items

• Sale/clearance items.

• Personalized or intimate items (e.g., earrings).

How to Return

Email [aussiesaurastore@gmail.com] with your order number and reason for return. We’ll provide instructions and a return address.